A Proud Tradition of Full ServiceAt Romanelli & Son, we have built a tradition of delivering oil and service for more than 80 years. As a family-owned business, we recognize the importance of providing the old-fashioned, personalized full service you deserve. You can always pay less for anything, but on things as important as your home and family, it pays to do it right ... with Romanelli & Son.
The Romanelli & Son Full Service Guarantee:
- GUARANTEED: Automatic Delivery - We'll keep your tank full with a regular delivery schedule based on usage and degree day calculations.
- GUARANTEED: Dependable & Timely Service Calls - We're not only on call ... we're on time. We'll be there for you as scheduled.
- GUARANTEED: Comprehensive Parts Inventory - Each service vehicle is stocked with an extensive parts inventory to ensure that we can fix most problems right when we get to your home ... avoiding unnecessary callbacks.
- GUARANTEED: 24-Hour Emergency Service - With a large team of full-time professionals in our service department, someone is always on call to handle any emergencies that might arise.
- GUARANTEED: Quality Parts - We install only superior parts using name brand equipment lines that have been thoroughly tested for safety and durability.
- GUARANTEED: Trained and Experienced Personnel - We will send only our own uniformed, company-trained personnel.
When Oilheat prices climb those discount dealers seem to emerge like vultures. And their unbelievably low prices and "special deals" make you wonder if their offers are for real.
The truth is, you have to take these discount companies' prices and services with a grain of salt.
- Their "super low prices" may be good for only one delivery, maybe two.
- They may contract to outside vendors for equipment installation and repairs. You may find that they are not accountable if something goes wrong.
- They may run out of fuel because they don't have their own storage facility, as we do.
- They probably don't offer around-the-clock emergency service.
- They may not have a live operator answering phone calls; only an answering machine.
- They may not even be insured!
With the full service you receive from Romanelli & Son, you get prompt, professional attention; the latest energy-efficient equipment; comprehensive service plans to help you get the most value out of every gallon of heating oil we deliver; peace-of-mind payment plans; and our pledge to exceed your expectations every day. Most of all, we have people here who care about you and your family's comfort!
Which matters more when the temperature outside is 15 degrees and your burner doesn't work: a low, low price or prompt, expert service?