About Us - Who We Are
Getting To Know Romanelli & SonOur Leadership Team
All of us at Romanelli & Son dedicate ourselves daily to your home comfort. Our LEADERSHIP TEAM accepts nothing less.
Our Customer Service Team
Everyone at Romanelli & Son - drivers, technicians, service staff and your sales representative - are dedicated to your service and comfort. Each call is treated with the respect a valued customer deserves, and receives prompt attention.
We listen first. We determine your needs. And we take care of your problem. Whether it's a simple call for oil delivery or an emergency repair, you can rest assured Romanelli & Son's customer service team is here for you.
A job worth doing is worth doing well.Our products and services are nothing without the right people to deliver them. At Romanelli & Son, we are particularly proud of the trained professionals we send out to take care of your heating needs. Each member of our service team has had many months of in-depth education and preparation to achieve the level of knowledge and preparedness that qualifies him or her for their position.
These are people whom we would welcome into our own home. We know they will perform their assignment promptly and efficiently when they are called upon to visit your home.
- We have more technicians per customer than most companies in the area. We respond to customers quickly and we always finish a job before going on to the next one. You can count on us to do your job right – that’s the Romanelli & Son way!
- Our technicians and delivery personnel have been part of the Romanelli & Son family for many, many years.
- Our low staff turnover enables you to build solid relationships with the people taking care of your family.
- Our service specialists regularly attend seminars, courses and workshops where they learn how to service the most technologically advanced products on the market.
- Our parts department is completely computerized to ensure we have the parts you need when you need them.
- We're on call to serve you 'round-the-clock, every day of the year.
- Our technicians are dressed neatly, cleanly and professionally.
- We'll respect your furnishings and your property as if it were our own.